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Frequently Asked Question
about refunds
Does neo WP offer refunds?
Yes! After purchasing a plan you are fully protected by our 14-day money-back guarantee. We stand behind the quality of our product. If you don’t like our plugin, we will refund the purchase amount 100% - no questions asked. Start the refund directly in the plugin admin settings via the menu neo WP > Contact > Get refund.
More on the topic:
Relevant FAQs about refunds
Subscription cancellable at any time
Can I cancel a plan at any time?Yes! If you ever decide that neo WP is not the right plugin for your project, you can cancel your subscription and automatic renewal easily in your account. All plans are cancelable monthly, unless you have an annual or lifetime plan. After cancellation you can continue to use the free plugins, but you will no longer receive pro updates or email support.
Payment methods
What can I pay with?All common credit cards, including Visa, Mastercard and American Express, as well as payments via PayPal are accepted. If you prefer another payment method, feel free to contact Support - we will surely find a suitable solution.
Discounted plans
Do you offer discounted plans?Yes! We offer large discounts on annual plans when paid in advance. If you think an additional discount may apply to you - for example as a student - just send us an email. We will definitely find a solution.
Undo?
Can you undo renames?Yes, the neo Rename plugin has an undo feature, which can restore the previous filenames, titles, and slugs after renaming.
