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Frequently asked question
free for development domains?
Are dev, staging, and localhost environments free?
Yes. One license covers both your live and development, staging, test, and localhost environments such as dev.example.com. Addresses with endings or subdomains like dev, test, local, staging or example do not count toward the license quota. Common hosting domains like *.cloudwaysapps.com, *.wpengine.com or *.instawp.co are also detected automatically. You can find a full list of all detected development domains in the overview.
Related FAQs about free development domains?
Enter license key
Where do I enter my license key?You have several options to activate your Pro plugin:
If you already have any neo plugin installed in the free version, you can enter your license key on the neo WP settings page in the WordPress backend. The Pro version will then be installed automatically and your license activated.
To make installation on multiple WordPress instances easier, you can also download the ZIP file of your Pro plugin directly here. Before downloading, enter your license key so it is integrated into the plugin.
When installing this ZIP file, you will not need to enter the license key again, as it will be read and activated automatically from the ZIP file.
In your user account you can manage the assignment of licenses and domains. When you purchased the license you were sent the access data by email from neo-wp.com.
Move license
Can I move a license to another domain?Yes! A domain change is easily possible. You can deactivate the license on the old domain and then reactivate it on the new domain. The assignment of licenses to domains can alternatively be viewed and adjusted at any time in the account. When you purchased the license, the access data was sent to you by email from neo-wp.com. If you have questions or problems, we're happy to help.
Change plan
Can I change my plan?Yes, of course! You can upgrade or downgrade your plan at any time. To do so, log in to your account with the credentials you received by email from neo-wp.com when you purchased the license. When upgrading, you only pay a prorated amount - previous payments are applied as a credit. When downgrading, the subscription term will be extended accordingly.
Updates included
Are updates and new features included?Yes! With an active license you automatically receive all updates such as security and bugfix updates as well as new features and improvements. Even before a new WordPress version becomes widespread, we ensure compatibility.
You also get access to all pro features of new media plugins that are released in the future. This keeps neo Pro always current, powerful and up to date for you. These updates are included in all premium plans as long as your license is active. In particular, with a lifetime license you receive updates forever.
