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Frequently Asked Question
about After Purchase
What happens after the purchase?
After the purchase you will receive two emails with your invoice, the download link and your personal license key. If the emails do not appear in the inbox, check the spam folder. Alternatively, you can also find all information in your account. You can then easily install the plugin in your WordPress dashboard as a ZIP file via “Plugins > Add New > Upload Plugin” and enter the license key. The free neoPlugins can then be deleted, they are no longer needed. Existing settings and content are, of course, retained when switching from Free to Pro.
More on the topic:
Related FAQs about After Purchase
Enter license key
Where do I enter my license key?You have several options to activate your Pro plugin:
If you already have any neoPlugin installed in the free version, you can enter your license key on the neo WP settings page in the WordPress backend. The Pro version will then be installed automatically and your license activated.
To make installation on multiple WordPress instances easier, you can also download the ZIP file of your Pro plugin directly here. Before downloading, enter your license key so that it is integrated directly into the plugin.
When installing this ZIP file, there is then no need to enter the license key again, as it is automatically read and activated from the ZIP file.
In your user account you can manage the assignment of licenses and domains. When you purchased the license, the access data was sent to you by email from neo-wp.com.
