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Frequently Asked Question
about refunds
Does neo WP offer refunds?
Yes! After purchasing a plan you're fully protected by our 14-day money-back guarantee. We stand behind the quality of our product. If you don't like our plugin, we'll refund the purchase price 100% — no questions asked. Start the refund directly in the plugin admin settings via the menu neo WP > Contact > Get refund.
Related FAQs about refunds
Subscription cancellable anytime
Is a plan cancellable at any time?Yes! If you ever decide neo WP isn't the right plugin for your project, you can cancel your subscription and auto-renewal easily in your account. All plans are cancelable monthly, unless you chose an annual or lifetime plan. After cancellation you can keep using the free plugins, but you won't receive Pro updates or email support anymore.
Payment methods
How can I pay?All common credit cards, including Visa, Mastercard and American Express, as well as payments via PayPal are accepted. If you prefer another payment method, feel free to contact support — we'll surely find a suitable solution.
Discounted plans
Do you offer discounted plans?Yes! We offer large discounts on annual plans when paid upfront. If you think an additional discount might apply to you — for example as a student — just send us an email. We'll surely find a solution.
