Imprint

I. Name and Address of the Responsible Party

The responsible party within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection provisions is the person named in the Imprint.

II. Name and Address of the Data Protection Officer

The data protection officer of the responsible party can be reached via the contact details given in the Imprint.

III. General Information on Data Processing

1. Scope of Processing of Personal Data

We generally process personal data of our users only to the extent necessary to provide a functional website as well as our content and services. The processing of personal data of our users usually takes place only with the user's consent. An exception applies in cases where obtaining prior consent is not possible for factual reasons and the processing of data is permitted by legal provisions.

2. Legal Basis for Processing Personal Data

If we obtain consent from the data subject for processing operations involving personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis.

For processing personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations necessary to carry out pre-contractual measures.

If processing personal data is necessary to comply with a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

In cases where vital interests of the data subject or another natural person require processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

If processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights, and freedoms of the data subject do not override that interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for processing.

3. Data Deletion and Storage Duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may continue if required by European or national legislators in union regulations, laws, or other provisions to which the responsible party is subject. Blocking or deletion also occurs when a storage period prescribed by these norms expires unless further storage is necessary for contract conclusion or performance.

IV. Provision of the Website and Creation of Log Files

1. Description and Scope of Data Processing

Each time you access our website, our system automatically collects data and information from your computer system.

The following data is collected:

1. Information about browser type and version used
2. The user's operating system
3. The user's Internet service provider
4. The user's IP address
5. Date and time of access
6. Websites from which the user's system accessed our website
7. Websites that are accessed by the user's system via our website

The data is also stored in log files on our system. This data is not stored together with other personal data of the user.

2. Legal Basis for Data Processing

Legal basis for temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

3. Purpose of Data Processing

Temporary storage of the IP address by the system is necessary to deliver the website to your computer. For this purpose, your IP address must remain stored for the duration of the session.
Storage in log files ensures website functionality and serves technical optimization and security of our IT systems. No evaluation for marketing purposes takes place.

This also represents our legitimate interest in data processing under Art. 6 para. 1 lit. f GDPR.

4. Duration of Storage

Data is deleted once it is no longer needed for its collection purpose. For website provision, this is when the session ends.
For log files, this is after a maximum of seven days; longer storage is possible with IP addresses deleted or anonymized so client identification is no longer possible.

5. Objection and Removal Options

Data collection for website provision and log file storage is essential for website operation; therefore, users have no objection option.

V. Use of Cookies

1. Description and Scope of Data Processing

Our website uses cookies—text files stored by your browser on your computer system that contain characteristic strings enabling unique browser identification on return visits.
We use cookies to make our website functional; some elements require browser identification after page changes.
Cookies store and transmit:

1. Language settings
2. Items in a shopping cart
3. Log-in information

We also use cookies that enable analysis of user surfing behavior.
These can transmit:

1. Entered search terms
2. Frequency of page views
3. Use of website functions

Upon visiting our site, users are informed about cookies used for analysis and their consent to processing personal data in this context is obtained, including reference to this privacy policy.

2. Legal Basis for Data Processing

Legal basis for processing personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a GDPR if user consent exists.
Otherwise, legal basis for processing personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR.

3. Purpose of Data Processing

Technically necessary cookies enable website use; some functions require browser recognition after page changes.
Cookies are needed for:

1. Shopping cart
2. Language settings retention
3. Log-in information

Data collected by technically necessary cookies are not used to create user profiles.
Analysis cookies improve website quality and content by showing how it is used, allowing continuous optimization.
This also represents our legitimate interest in subsequent processing under Art. 6 para. 1 lit. f GDPR.

4. Duration of Storage, Objection and Removal Options

Cookies are stored on the user's computer and transmitted by them to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the storage of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website fully.

VI. Newsletter

1. Description and scope of data processing

On our website, there is the possibility to subscribe to a free newsletter. When registering for the newsletter, the data from the input form is transmitted to us.
In addition, the following data is collected during registration:

1. IP address of the accessing computer
2. Date and time of registration

For the processing of the data, your consent is obtained during the registration process and reference is made to this privacy policy.

If you purchase goods or services on our website and provide your email address, it can subsequently be used by us to send a newsletter. In such a case, the newsletter will only contain direct advertising for our own similar goods or services.

In connection with data processing for sending newsletters, no data is passed on to third parties. The data is used exclusively for sending the newsletter.

2. Legal basis for data processing

The legal basis for processing the data after registration for the newsletter by the user is, if consent is given by the user, Art. 6 para. 1 lit. a GDPR.

The legal basis for sending the newsletter as a result of the sale of goods or services is Art. 6 para. 1 lit. f GDPR.

3. Purpose of data processing

The collection of the user's email address serves to deliver the newsletter.

The collection of other personal data during the registration process serves to prevent misuse of the services or the email address used.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for achieving the purpose for which it was collected. The user's email address will therefore be stored as long as the newsletter subscription is active.

Other personal data collected during the registration process will generally be deleted after a period of seven days.

5. Objection and removal options

The newsletter subscription can be canceled by the affected user at any time. For this purpose, there is a corresponding link in every newsletter.

This also enables revocation of consent to the storage of personal data collected during the registration process.

VII. Registration

1. Description and scope of data processing

On our website, we offer users the possibility to register by providing personal data. The data is entered into an input form and transmitted to us and stored. No data is passed on to third parties. The data provided during registration is collected as part of the registration process.
At the time of registration, the following data is also stored:

1. The user's IP address
2. Date and time of registration

During the registration process, consent from the user for processing this data is obtained.

2. Legal basis for data processing

The legal basis for processing the data is, if consent is given by the user, Art. 6 para. 1 lit. a GDPR.

If registration serves to fulfill a contract to which the user is a party or to carry out pre-contractual measures, an additional legal basis for processing the data is Art. 6 para. 1 lit. b GDPR.

3. Purpose of data processing

User registration is required to provide certain content and services on our website.

User registration is also necessary to fulfill a contract with the user or to carry out pre-contractual measures.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for achieving the purpose for which it was collected.

This applies to data collected during registration if the registration on our website is canceled or changed.

This applies to data collected during registration for fulfilling a contract or carrying out pre-contractual measures when the data is no longer necessary for performing the contract. Even after contract completion, there may be a need to store personal data of the contracting party to comply with contractual or legal obligations.

5. Objection and removal options

As a user, you have the option to cancel your registration at any time. You can have your stored data changed at any time. Please contact us using the contact details provided in the imprint for this purpose.
If the data is necessary to fulfill a contract or carry out pre-contractual measures, premature deletion of the data is only possible if contractual or legal obligations do not oppose deletion.

VIII. Contact form and email contact

1. Description and scope of data processing

Our website has a contact form that can be used for electronic contact. If a user uses this option, the data entered in the input form will be transmitted to us and stored.

At the time of sending the message, the following data is also stored:

1. The user's IP address
2. Date and time of registration

For processing the data, your consent is obtained during sending and reference is made to this privacy policy.

Alternatively, contact can be made via the provided email address. In this case, personal data transmitted with the email will be stored.

No data is passed on to third parties in this context. The data is used exclusively for processing the conversation.

2. Legal basis for data processing

The legal basis for processing the data is, if consent is given by the user, Art. 6 para. 1 lit. a GDPR.

The legal basis for processing data transmitted via email is Art. 6 para. 1 lit. f GDPR. If email contact aims at concluding a contract, an additional legal basis for processing is Art. 6 para. 1 lit. b GDPR.

3. Purpose of data processing

Processing personal data from the input form serves solely to handle contact requests. In case of contact via email, there is also a legitimate interest in processing the data.

Other personal data processed during sending serves to prevent misuse of the contact form and ensure security of our IT systems.

4. Duration of storage

Data will be deleted as soon as it is no longer necessary for achieving its purpose. For personal data from the contact form and those sent via email, this applies when the conversation with the user has ended. A conversation ends when circumstances indicate that the matter has been conclusively resolved.

Personal data additionally collected during sending will be deleted after a maximum period of seven days.

5. Objection and removal options

Users can revoke their consent to processing personal data at any time. If users contact us via email, they can object to storing their personal data at any time. In such cases, conversation cannot continue.
All personal data stored during contact will then be deleted.

IX. Web analysis by Matomo (formerly PIWIK)

Matomo offers various options for web analysis. This tool allows working without setting cookies and only with anonymized or no IP addresses. Consequently, consent requirements are then omitted. The following explanation represents the standard case where cookies are set.

1. Scope of personal data processing

We use on our website the open-source software tool Matomo (formerly PIWIK) to analyze users' surfing behavior. The software sets a cookie on users' computers (see above about cookies). When individual pages of our website are accessed, the following data is stored:

1. Two bytes of the IP address of the user's accessing system
2. The accessed webpage
3. The website from which the user reached the accessed webpage (referrer)
4. Subpages accessed from the accessed webpage
5. Duration of stay on the webpage
6. Frequency of webpage visits

The software runs exclusively on our website's servers. Personal data of users is only stored there. No transfer of data to third parties takes place.
The software is configured so that IP addresses are not stored in full, but 2 bytes of the IP address are masked (e.g., 192.168.xxx.xxx). In this way, it is no longer possible to assign the shortened IP address to the requesting computer.

2. Legal basis for the processing of personal data

The legal basis for the processing of users' personal data is Art. 6 para. 1 lit. f GDPR.

3. Purpose of data processing

The processing of users' personal data enables us to analyze the surfing behavior of our users. Through the evaluation of the collected data, we are able to compile information about the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness. These purposes also constitute our legitimate interest in processing the data according to Art. 6 para. 1 lit. f GDPR. By anonymizing the IP address, the users' interest in protecting their personal data is sufficiently taken into account.

4. Duration of storage

The data will be deleted as soon as they are no longer needed for our recording purposes.

5. Objection and removal options

Cookies are stored on the user's computer and transmitted by them to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the storage of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website fully.

X. Integration of external services

Integration of YouTube videos

We embed videos from the service YouTube on our website, an offering of Google LLC (Gordon House, Barrow Street, Dublin 4, Ireland). When playing a video, your browser automatically loads data such as IP address, browser type, operating system, date/time, and interactions to the YouTube servers. YouTube may also use cookies and similar technologies. The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest in providing multimedia content). Since YouTube sets tracking cookies, we obtain your consent in advance. You can revoke your consent at any time in our cookie settings. Data is transferred to the USA; Google is certified under the EU-US Privacy Shield framework. Further information can be found in Google's privacy policy at https://policies.google.com/privacy. You have all rights of data subjects under the GDPR.

Integration of Vimeo videos

We embed videos from the service Vimeo on our website. The provider is Vimeo.com, Inc., 330 West 34th Street, New York, NY 10001, USA. As soon as you start such a video, your browser automatically establishes a connection to the Vimeo servers. In particular, your IP address, information about browser/operating system, date and time of access, as well as your interactions (e.g., start, pause) are transmitted. Vimeo uses cookies and similar tracking technologies. The embedded player sets, among others, the cookie "vuid" (storage duration ≈ 2 years, purpose = usage statistics) and "player" (≈ 1 year, purpose = storing your player settings); further technically necessary cookies may be added, e.g., for bot protection.
The legal basis for integration lies in Art. 6 para. 1 lit. f GDPR (legitimate interest in an appealing, multimedia presentation of our offers). Since the Vimeo player can set cookies for reach and usage analysis, we obtain your explicit consent according to Art. 6 para. 1 lit. a GDPR before loading the player. You can revoke this consent at any time in our website's cookie settings with effect for the future.
By using the player, personal data is transmitted to the USA. Vimeo participates in the EU-US Data Privacy Framework and is thus certified under Art. 45 GDPR for transatlantic data transfer.
Further information on data processing by Vimeo can be found in the provider's privacy policy at https://vimeo.com/privacy. You have all rights of data subjects under the GDPR (access, correction, deletion, restriction of processing, data portability, complaint to a supervisory authority).

Integration of Google Maps

On our website we use the map service Google Maps from Google LLC (Gordon House, Barrow Street, Dublin 4, Ireland). With each map call, your browser automatically loads data such as IP address, browser type, geodata (if released), date/time and cookies to Google's servers. The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest in an interactive map display). Your consent is required in advance because Google Maps can set tracking cookies. Revocation is possible at any time in our cookie settings. Data is transferred to the USA; Google is certified under the EU-US Privacy Shield framework. Further information: https://policies.google.com/privacy. Data subject rights: access, correction, deletion, restriction of processing, data portability, objection.

Integration of OpenStreetMap

Our website uses OpenStreetMap provided by the OpenStreetMap Foundation (65 Leazes Park Road, Newcastle upon Tyne, NE1 4PF, United Kingdom). When loading the map, only map data (tile images, scripts) are retrieved from the OpenStreetMap server; personal data is only collected if you agree to share your device's location. The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest in map display). OpenStreetMap does not set tracking cookies; therefore no consent is required. The servers are located in Europe; no data transfer to third countries takes place. Further information: https://osmfoundation.org/wiki/Privacy_Policy. Data subject rights: access, correction, deletion, restriction of processing, data portability, objection.

Integration of tawk.to chat

On our website we use the live chat service tawk.to, a service of tawk.to Inc. (187 East Warm Springs Rd, SB298, Las Vegas, Nevada 89119, USA). When loading the chat widget, data such as IP address, browser type, operating system, date/time of access as well as possibly location data and cookies are automatically transmitted to tawk.to. Processing is based on Art. 6 para. 1 lit. f GDPR (legitimate interest in direct user communication). Since tawk.to sets cookies, your consent given for this is required and can be revoked at any time via our cookie banner. Data transfer to the USA takes place with tawk.to's participation in the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF. Further information can be found in tawk.to's privacy policy at https://www.tawk.to/privacy-policy/. You have rights regulated by the GDPR (access, correction, deletion, restriction of processing, data portability, objection).

Integration of Google Fonts

We use fonts ("Google Web Fonts") from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland on our website to improve readability and uniform appearance of our pages. The font files are only loaded after you have explicitly consented via our consent banner to the corresponding category ("Fonts/External Media"). Only after your consent does your browser establish a connection to the domains fonts.googleapis.com and fonts.gstatic.com; your IP address and certain technical information (e.g., browser type, operating system and referrer URL) are transmitted to Google in the USA during this process. The legal basis for this data processing is your voluntary consent according to Art. 6 para. 1 lit. a GDPR which is given exclusively for this purpose. You can revoke your consent at any time with effect for the future by clicking "Change settings" in the cookie banner or deleting the corresponding cookies in your browser. Details on storage duration and scope of data processed by Google can be found in Google's privacy policy at https://policies.google.com/privacy. Further information about your rights as well as general notes on data protection can be found in other sections of this privacy policy.

Integration of Google Analytics (GA4)

Based on your consent (Art. 6 para. 1 lit. a GDPR), we use the web analysis tool Google Analytics version 4. Service provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; for Europe Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland acts on behalf of Google LLC. The purpose of processing is to statistically evaluate user behavior on our website, measure reach and continuously optimize our content.
For this purpose, Google Analytics stores, among other things, device and browser information, pseudonymized user IDs, pages visited, duration of stay, click paths, approximate location data, as well as events defined by us (e.g., scroll depth or video views). The IP address is shortened before any further processing within the EU or EEA by removing the last digits (so-called IP anonymization), so that no direct personal reference remains.
The collected information may be transferred to servers of Google in the USA and processed there. Google bases these transfers on the EU standard contractual clauses; in addition, there is a contract with Google on order processing according to Art. 28 GDPR. By default, user and event data are stored for 14 months and then automatically deleted or anonymized; deviating retention periods have been documented by us in the Google Analytics interface.
You can revoke your consent at any time with effect for the future by deactivating the "Statistics" category in our cookie banner. In addition, Google offers a browser add-on to deactivate Google Analytics https://tools.google.com/dlpage/gaoptout. The legality of the processing carried out until the revocation remains unaffected.

XI. Rights of the data subject

If personal data about you is processed, you are the data subject within the meaning of the GDPR and have the following rights against the controller:

1. Right of access

You can request from the controller confirmation as to whether personal data concerning you is being processed by us.
If such processing exists, you can request information from the controller about the following:

1. the purposes for which the personal data are processed;
2. the categories of personal data which are processed;
3. the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
4. the planned duration of storage of the personal data concerning you or, if concrete information is not possible, criteria for determining the storage period;
5. the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller, or a right to object to such processing;
6. the existence of a right to lodge a complaint with a supervisory authority;
7. all available information about the origin of the data if the personal data were not collected from the data subject;
8. the existence of automated decision-making including profiling according to Art. 22 para. 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved as well as the scope and intended effects of such processing for the data subject.

You have the right to request information about whether personal data concerning you is transferred to a third country or to an international organization. In this context, you can request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
This right of access may be restricted insofar as it is likely to make the achievement of research or statistical purposes impossible or seriously impaired and the restriction is necessary for fulfilling these research or statistical purposes.
Your right of access extends in AI-based data processing to processing activities and functionalities of the AI systems used for data processing.

2. Right to rectification

You have a right to rectification and/or completion against the controller if the processed personal data concerning you are incorrect or incomplete. The controller must make the correction without delay.
Your right to rectification may be restricted insofar as it is likely to make the achievement of research or statistical purposes impossible or seriously impaired and the restriction is necessary for fulfilling these research or statistical purposes.

3. Right to restriction of processing

Under the following conditions, you can request restriction of processing of personal data concerning you:

1. if you contest the accuracy of personal data concerning you for a period that allows the controller to verify the accuracy of the personal data;
2. the processing is unlawful and you oppose deletion of the personal data and instead request restriction of their use;
3. the controller no longer needs the personal data for processing purposes but you need them for asserting, exercising or defending legal claims; or
4. if you have objected to processing pursuant to Art. 21 para. 1 GDPR and it is not yet clear whether the legitimate grounds of the controller override your grounds.

If processing of personal data concerning you has been restricted, these data - apart from their storage - may only be processed with your consent or for asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for important public interest reasons of the Union or a member state.
If restriction of processing has been imposed under the above conditions, you will be informed by the controller before the restriction is lifted.
Your right to restriction of processing may be restricted insofar as it is likely to make the achievement of research or statistical purposes impossible or seriously impaired and the restriction is necessary for fulfilling these research or statistical purposes.

4. Right to erasure

a) Obligation to erase

You can demand from the controller that personal data concerning you be deleted without delay, and the controller is obliged to delete these data without delay if one of the following reasons applies:

1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
2. You withdraw your consent on which processing pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR was based, and there is no other legal basis for processing.
3. You object pursuant to Art. 21 para. 1 GDPR against processing and there are no overriding legitimate grounds for processing, or you object pursuant to Art. 21 para. 2 GDPR against processing.
4. The personal data concerning you have been unlawfully processed.
5. Erasure of personal data concerning you is required to fulfill a legal obligation under Union law or member state law to which the controller is subject.
6. The personal data concerning you were collected in relation to offered information society services pursuant to Art. 8 para. 1 GDPR.

b) Information to third parties

If the controller has made personal data concerning you public and is obliged under Art. 17 para. 1 GDPR to erase them, he shall take reasonable measures, including technical measures, considering available technology and implementation costs, to inform controllers who process these personal data that you as a data subject have requested erasure of all links to these personal data or copies or replications thereof.

c) Exceptions

The right to erasure does not exist insofar as processing is necessary

1. for exercising the right of freedom of expression and information;
2. to comply with a legal obligation under Union law or member state law to which the controller is subject, or for performing a task carried out in the public interest or in exercise of official authority vested in the controller;
3. for reasons of public interest in public health pursuant to Art. 9 para. 2 lit. h and i as well as Art. 9 para. 3 GDPR;
4. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89 para. 1 GDPR insofar as the right mentioned under section a) would likely make impossible or seriously impair achievement of goals of this processing; or
5. for asserting, exercising or defending legal claims.

5. Right to notification

If you have asserted your right to rectification, erasure or restriction of processing against the controller, he is obliged to communicate this rectification or erasure of data or restriction of processing to all recipients to whom personal data concerning you have been disclosed unless this proves impossible or involves disproportionate effort.
You have the right against the controller to be informed about these recipients.

6. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that

1. the processing is based on consent according to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract according to Art. 6 para. 1 lit. b GDPR and
2. the processing is carried out by automated means.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to processing of personal data that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to object

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you which is based on Art. 6 para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions.

The controller will no longer process the personal data concerning you unless they can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

If personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling insofar as it is related to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services - regardless of Directive 2002/58/EC - to exercise your right of objection by automated means using technical specifications.

You also have the right to object, for reasons arising from your particular situation, to processing of personal data concerning you for scientific or historical research purposes or statistical purposes according to Art. 89 para. 1 GDPR.

Your right to object may be restricted insofar as it is likely to render impossible or seriously impair the achievement of the research or statistical purposes and such restriction is necessary for the fulfillment of those purposes.

8. Right to withdraw consent under data protection law

You have the right to withdraw your data protection consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

9. Automated individual decision-making including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

1. is necessary for entering into or performance of a contract between you and the controller,
2. is authorized by Union or Member State law to which the controller is subject and which contains suitable measures to safeguard your rights and freedoms as well as your legitimate interests, or
3. is based on your explicit consent.

However, such decisions must not be based on special categories of personal data according to Art. 9 para. 1 GDPR unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect your rights and freedoms as well as your legitimate interests.

In cases mentioned in (1) and (3), the controller takes appropriate measures to safeguard your rights and freedoms as well as your legitimate interests, including at least the right to obtain human intervention by the controller, to express your point of view, and to contest the decision.

10. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you violates the GDPR.
The supervisory authority with which the complaint has been lodged shall inform the complainant about the status and outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.