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Frequently Asked Question
about refunds
Does neo WP offer refunds?
Yes! After purchasing a plan you are fully protected by our 14-day money-back guarantee. We stand behind the quality of our product. If you don’t like our plugin, we will refund 100% of the purchase price - no questions asked. Start the refund directly in the plugin admin settings via the menu neo WP > Contact > Get Refund.
Related FAQs about refunds
Subscription cancellable anytime
Is a plan cancellable at any time?Yes! If you ever decide neo WP isn’t the right plugin for your project, you can cancel your subscription and auto-renewal easily in your account. All plans are cancelable monthly, unless you purchased an annual or lifetime plan. After cancellation you can continue using the free plugins, but you will no longer receive Pro updates or email support.
Payment methods
What payment methods do you accept?All major credit cards, including Visa, Mastercard and American Express, as well as payments via PayPal are accepted. If you prefer another payment method, feel free to contact support - we’ll surely find a suitable solution.
Discounted plans
Do you offer discounted plans?Yes! We offer big discounts on annual plans when paid upfront. If you think you may be eligible for an additional discount — for example as a student — just send us an email. We’ll definitely find a solution.
